Follow

Crashing WNYC App on IOS 12

If your WNYC app keeps closing or freezing when trying to listen please send us the "Crash Report" via email. This will help our Digital Team investigate the issue and work on a fix for you as soon as possible. Follow the steps below to send the "Crash Report"

From Your iPhone:

  1. Go to Settings
  2. Go to Privacy
  3. Go to Analytics
  4. Go to Analytics Data
  5. Scroll all the way to the bottom
  6. A file name starting with WNYC and ending in .ips. should be available: tap on that
  7. There is a share button in the top navigation bar -- use this to share the crash report with us via email to wnycmail@wnyc.org 

 

Thank You!