Feedback on our Apps and Websites

We are aware some of you are experiencing playback issues in iOS 10. We are actively working to resolve these issues. You can check back here for updates.

We've listed the most common questions we get (and their answers) about this subject below. If you think your question might be answered on one of those pages, please take a quick look to see if you can get help right away. Otherwise, you can use the form below to contact us directly, and we'll do our best to get you an answer.